Exchange & repair packaging instructions
Please review this packaging guide before shipping. If you do not have all of your original packaging material, please contact email@example.com to obtain replacement packaging (there may be a fee). U-Turn Audio is not responsible for any damage caused by improper packaging.
IMPORTANT: Hold on to your platter, belt, mat, dust cover, spindle, and cables (and accessories such as the cue lever) to prevent damage in transit.
Secure your tonearm in place with a twist-tie.
Secure your turntable by placing it right-side-up in the end caps.
Make sure your cartridge is protected by its cartridge cover. Without a cover, there is a high risk of stylus damage in transit.
Place the turntable and end caps into the cardboard box.
Place the empty cardboard platter holder on top of the package. This will prevent things from shifting in transit.
Seal the box with tape and please write your RMA number (R#####) on the box. If the box has old shipping labels on it, please be sure to cover these or cross them out with marker to avoid any confusion with UPS.