Dear Customers and Friends:

We're open and shipping turntables at full capacity! Due to high demand, turntable orders placed today are scheduled to ship the week of February 22. Other items like accessories and speakers are in stock and ship within a week. Small business like us need your support now more than ever, and we appreciate your patience as we get caught up with orders.

Please see our answers to common questions below. Don’t hesitate to email us at support@uturnaudio.com if there’s anything we can help with.

When is my order shipping?

Here is our current shipping schedule (last updated 1/18/21). This does not include transit time - please see the map at the bottom of this page for UPS delivery times.

Order Date

Shipping Estimate

On or before December 15

Week of January 18

On or before December 23

Week of January 25

On or before December 30

Week of February 1

On or before January 5

Week of February 8

On or before January 14

Week of February 15

Ordered January 15 or after

Week of February 22


Do you offer gift cards?

Yes! Gift cards are available here. Card are delivered instantly via email and contain instructions for using them.

What is your return and exchange policy?

We accept returns and exchanges for any reason up to 30 days after your delivery date. You can view our full return and warranty policy here.

How will I know when my order has been shipped?

We will send you a shipping confirmation email with tracking info as soon as your items ship.

Can I change or cancel my turntable order after I place it?

Yes! We can modify your order as long as it hasn't already entered production or shipped. Please email us at support@uturnaudio.com if you wish to make a change to your order.

Once shipped, how long will my turntable take to reach me?

Please see the map below for expected transit times via UPS Ground.

UPS shipping map