Please review this packaging guide before shipping. If you do not have all of your original packaging material, please contact support@uturnaudio.com to obtain replacement packaging. U-Turn Audio is not responsible for any damage caused by improper packaging.

 

Packaging instructions:

1. Hold onto your platter, belt, mat, dustcover, AC adapter, and cables (and accessories such as the cue lever) to prevent damage in transit. The cue lever easily slides out from underneath the tonearm.

 

 

2. Secure your tonearm in place with a twist-tie.

  

 

3. Make sure your cartridge is protected by its stylus guard. Without the guard, there is a high risk of stylus damage in transit. 

 

 

4. Secure the spindle with tape - we recommend using masking/painter's tape. Please do not use duct tape or packing tape (this may strip the paint). 

 

 

5. Secure your turntable by placing it right-side-up in the end caps. 

 

 

6. Place the turntable and end caps into the cardboard box. Make sure the arrows on the outside the box are pointing up.

 

 

7. Place the cardboard platter holder on top of the package before sealing it up. This will prevent shifting in transit. 

 

 

8. Seal the box with tape and write your RMA number (R#####) on the outside of the box. If the box has old shipping labels on it, please be sure to cover these or cross them out with marker to avoid confusion with UPS/FedEx.