We're open and shipping turntables at full capacity! Due to high demand, turntable orders placed today are scheduled to ship the week of May 31.

If you cannot find the answer to your question below, please contact us.

Is my order eligible for free shipping?

All orders of $99+ (before taxes) are eligible for free shipping within the continental US. If your order qualifies, you will automatically be presented with a free shipping option at checkout. This does not include orders shipped to Hawaii, Alaska, US territories, or AFO/FPO addresses.

When will my turntable order order ship?

Turntable orders placed today are scheduled to ship the week of May 31. Most other items are in stock and ship within a week, unless otherwise noted. Here is our current turntable shipping schedule (last updated May 17):

Order Date

Shipping Estimate

On or before May 6

Week of May 17

On or before May 16

Week of May 24

Ordered May 17 or after

Week of May 31

What is your warranty, return and exchange policy?

We accept returns and exchanges for any reason up to 30 days after your delivery date. All U-Turn Audio products are covered under our 3-year warranty. You can view our full return and warranty policy here

Can I change or cancel my turntable order after I place it?

Yes, we can modify your order as long as it hasn't already entered production or shipped. Please email us at support@uturnaudio.com if you wish to make a change to your order.

How will I know when my order has been shipped?

We'll send you a shipping confirmation email with tracking info as soon as your items ship.