We're open and shipping turntables at full capacity! Turntable orders placed today are scheduled to ship in about 5-7 business days. Other items like accessories and some speaker models are in stock and ship sooner.
Please see answers to common shipping and ordering questions below. If you can't find the answer to your question, please contact us.
Is my order eligible for free shipping?
All orders of $99+ (before taxes) are eligible for free shipping within the continental US. If your order qualifies, you will automatically be presented with a free shipping option at checkout. This does not include orders shipped to Hawaii, Alaska, US territories, or AFO/FPO addresses.
What is your warranty, return and exchange policy?
We accept returns and exchanges for any reason up to 30 days after your delivery date. All U-Turn Audio products are covered under our 3-year warranty. You can view our full return and warranty policy here.
Can I change or cancel my turntable order after I place it?
Yes, we can modify your order as long as it hasn't already entered production or shipped. Please email us at firstname.lastname@example.org if you wish to make a change to your order.
How will I know when my order has been shipped?
We'll send you a shipping confirmation email with tracking info as soon as your items ship.